Privacy Policy

Who We Are

This Privacy Policy applies to the website of St Cloud Concrete & Masonry, a licensed masonry contractor located at 1100 8th St, St. Cloud, FL 34769. You can reach us by phone at (689) 214-9281 or by email at contact@stcloudmasonry.com.

What Information We Collect

We collect information only when you voluntarily provide it to us. This includes:

• Your name, phone number, and email address when you fill out our contact or estimate request form.
• A description of your project or service request that you type into our form.
• Technical data that your browser automatically sends to web servers, such as your IP address, browser type, operating system, referring URL, and pages visited. This data is collected by our hosting provider and analytics tools, and it does not identify you personally.

We do not collect payment card numbers, Social Security numbers, or any financial information through this website.

How We Use Your Information

We use the information you submit to:

• Contact you about the estimate or service request you submitted.
• Schedule an on-site visit or phone consultation.
• Follow up after a completed job to confirm your satisfaction.
• Respond to questions or service inquiries you send directly to our email.

We do not use your information to send unsolicited marketing emails or text messages. We do not sell your information to third parties. We do not share your information with other businesses for their marketing purposes.

Third-Party Services

Our website uses a small number of third-party tools to operate. These may include:

• A form tool (Tally) that receives the information you submit through our estimate request form. Tally has its own privacy policy, available at tally.so/privacy.
• Google Analytics or a similar analytics service that uses cookies to collect anonymous usage statistics. This helps us understand which pages are most useful to visitors.
• Google Maps, which may be embedded on certain pages of our website. Google has its own terms and privacy practices, available at policies.google.com.
• A content delivery network (CDN) or hosting provider that serves the website files to your browser.

We are not responsible for the privacy practices of these third-party providers. Please review their policies directly if you have questions about how they handle data.

Cookies

Our website may use cookies - small text files placed in your browser - to support analytics and form functionality. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect some features of this site, but will not prevent you from reading our content or calling us by phone.

How Long We Keep Your Information

We keep contact form submissions and customer records only as long as reasonably necessary to deliver services and comply with applicable business and legal obligations. If you would like your information removed from our records, contact us directly at contact@stcloudmasonry.com and we will honor your request within 30 days.

Your Rights

You have the right to:

• Ask us what personal information we hold about you.
• Request that we correct or delete your information.
• Opt out of any future communications from us at any time.

To exercise any of these rights, email us at contact@stcloudmasonry.com or call us at (689) 214-9281.

Children

Our website is intended for adults seeking contractor services. We do not knowingly collect personal information from anyone under 13 years of age. If you believe we have inadvertently received information from a child, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time as our practices change or as required by law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

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